Shipping and Delivery

 

Order before 12pm 18th December for dispatch before Christmas.

Delivery cost

Where	Service	Courier	Cost	Delivery estimate
UK	Standard	Royal Mail	Vouchers and membership = Free	5-10 working days
			Orders under £50 = £4.95
			Orders £50 and over = Free

Please note:

• We dispatch Monday to Friday.
• If you order on a Friday afternoon, during the weekend or over a Bank Holiday, we’ll process your purchase the next working day. During peak times (run up to Christmas), it may take a little longer.
• During this peak period, due to possible postal delays, please allow an additional working day before contacting customer services.

UK shipping

Standard Delivery (Royal Mail): (5-10 working days, depending on your postcode)

• Good news: most standard delivery orders don’t have to be signed for so can be left with a neighbour or in another safe place if you’re not in to take delivery. However, this must be arranged at time of ordering so that details can be added to your parcel.

Please note:

• Contact us if you have not received your order within 10 days by telephone on  01654 705959 or email: mail.order@cat.org.uk

About all orders

• It’s a good idea to double-check your postcode when you’re ordering – we’d hate to delay your order unnecessarily.
• We will happily try to meet any date stated for delivery – we’ll let you know if for any reason it’s not possible.
• You’ll only pay for your order when it’s on its way to you.
• If you’ve ordered more than one item and we’re delivering them separately, you’ll only pay for postage once.
• Our prices are in Pounds Sterling (GBP), which means that international credit card providers and/or banks will determine the exchange rate and may add a processing or administration fee if your order has to be converted to a currency other than GBP.